Services

What can we do for you?

Quality Brands video presentation

Our Services

Call Center - Telemarketing - Back Office Services

  • Customer Service
  • 24-hours customer service hotline
  • technical 1st and 2nd level support
  • secretarial services
  • order taking
  • automated IVR systems
  • after sales support
  • Telemarketing
  • new customer acquisition
  • win back
  • appointment scheduling
  • address evaluation & qualification
  • up & cross selling
  • retention campaigns
  • customer satisfaction calls / surveys
  • mistery calls/shopping
  • training & consulting
  • Back Office and Fulfillment
  • data capturing
  • account management
  • letter shop
  • packaging
  • delivery services
  • Web, Email & SMS Services
  • email & web support
  • active email & SMS marketing
  • web support & information delivery
  • interactive chat services
  • Address Management & CRM
  • address evaluation and qualification
  • address delivery
  • address storage
  • building CRM strategies & structures